Banyan Data, LLC

General

Q.	Where are your offices located?
A.	Currently, our offices are located in Orlando, Florida and Atlanta, Georgia.

Q.	Why two offices?
A.	The two owner/operators live in different areas of the country. Currently, our Tech Support/Networking guru lives in Orlando and our Website/Mac man lives in Dallas, GA.

Q.	Are you planning to relocate?
A.	Not currently. It is an option for the future, however, as our client base expands and grows.

Q.	What sort of PC and networking issues do you support?
A.	We support a wide range of areas from home PC setup to enterprise networking. We are skilled at everything from building computers, installing and configuring multiple operating systems to configuring domains and web servers. Just about anything you have a question about, we can give you an informed answer.

Q.	Do you support home users as well?
A.	Absolutely. In fact, that is where Banyan Data got started, with home user visits and phone calls. Our founder used to get calls from family and friends for computer help so often, that he decided that he could probably make a living at it. We pride ourselves on being excellent customer service reps for business or home.

Q.	What if you cannot fix my problem?
A.	The unanswerable question is a rare one, as is the perplexing hard to troublshoot problem. They exist, and if we encounter them, we'll do everything in our power to find a solution. If we cannot, we will tell you, and won't try to make up an answer. Also, no charge. If we can't fix it, we don't bill you.

Q.	Do you support Macintosh?
A.	As of current, only our Dallas, Georgia branch supports Macintosh systems.